Last Updated: October 2020
The California Consumer Protection Act of 2018
In 2018, California became the first state in the nation to pass robust digital privacy legislation. The new law, called the California Consumer Protection Act of 2018 (CCPA), created a so-called “bill of rights” for consumers in relation to their personal data. Specifically, the CCPA grants users the right to review and request the deletion of any personal data collected by businesses, along with the right to opt out of having personal information sold to third parties.
1. Children Under Thirteen Years
Our Services are not intended for use by children under the age of 13 and we do not knowingly collect personal information from children under 13.
2. Governing Law
This site is intended for use in the United States of America. We attempt to protect the personal information of all users of our site and we attempt to comply with local data protection laws to the extent they apply to our Services, but our site is targeted to United States citizens and our policies are directed at compliance with those laws.
3. The Different Ways We Collect Your Information
We are a California registered agent and business formation service, and we need to collect some user and client information to fulfill our duties. Below, you’ll find a list of the sources from which we collect user data.
- From Related Entities: We may collect information about you from another party. For example, if you are a member or manager of a California limited liability company formed through our website, we may be given information about you in order to complete the formation.
- From Service Providers: We may collect information about you from our service providers. Service providers are entities that we have contracted with to provide us with services to help fulfill our business needs.
- From Business Partners and Affiliates: We may collect information about you from our business partners and affiliates. For example, we may receive information that you are interested in a Service that we offer.
- From Publicly Available Information: We may collect information related to you from publicly available sources of information, including government records. For example, if you hire us to register your foreign LLC in California, we may collect information about whether your legal entity is in good standing with a certain State.
4. The Different Ways We Use Your Information
We collect information to personalize and enhance your user experience at californiaregisteredagent.net. We may also use the information in the following ways:
- To provide Services to you: We collect information to send you email or postal mail, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfillment. We may also use your information to optimize or improve our Services and operations, for example training and quality assurance.
- To fulfill legal and compliance obligations: We collect information in order to fulfill our legal obligations. Examples of this may include satisfying regulatory screening requirements in connection with entity formations, responding to subpoenas and other legal requests for information, and maintaining records as required in our role as a registered agent in California. We may also collect information for the purpose of detecting fraud or other suspicious activity.
- Analytics: We collect information for use in performing various types of analytics. For example, we use information to analyze how visitors interact with our website, where visitors to our website arrive from and exit to, pages visited, links clicked, text entered and mouse movements to understand site usage, to detect fraud and potential threats and improve our services.
5. What About Cookies & Similar Technologies?
We also employ a technology called web beacons or “clear gifs” that help us track referrals from our partners and affiliates and better manage content on our website. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track online movements of web users.
6. How (and With Whom) We Share Your Information
- Service Providers: We may share personal information with agents, affiliates, partners or other third parties that perform functions on our behalf, such as analytics, credit card processing, etc. These entities have access to the personal information needed to perform their functions and are obligated to maintain the confidentiality and security of that personal information. Service providers are not authorized to use the information we share with them for any purpose other than providing services to us or to you.
- As Required by Law: We may disclose information as required by law, such as in response to a subpoena, a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.
7. Types of Information We Collect
The types of information we may compile about you include:
- Identifying Information: This category includes information such as name, address, telephone number, email address, banking information, credit card and debit card number, social security number, Federal Tax Identification number, account numbers, user name, Internet Protocol address (“IP address”) and other online identifiers.
- Commercial Information: This category includes information such as legal entity name, business entity or filing, registered agent, officers, directors, managers or members of an entity, communications contact, other business related information, Services purchased, and other purchasing or consuming histories or tendencies.
- Internet Information: This category includes information such as your internet browser, browsing history on our website, search history on our website, information about the device you are using to access our website, and information regarding your interaction with our website or advertisements. We may also collect information about visitors to our website such as browser settings, operating systems, referring/exit pages and clickstream data.
- Audio Information: If you interact with our customer service personnel, we may record the phone call or retain the email string for quality assurance purposes.
8. How We Keep Your Information Secure
Securing and protecting our users’ personal information is of utmost importance to California Legal Scriveners. In general, personal information collected by the site is stored in operating environments that are not available to the public, and our security procedures mean that we may occasionally request proof of identity before we disclose your personal information to you. In certain telephone and in person transactions, we may ask for certain client identifiers or other information to verify your identity before conducting the transactions you have requested.
Please understand that while we try our best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. We periodically review our security procedures to consider appropriate technology and methods to secure information.
9. How Long We Retain Your Information
At a minimum, we will retain your information for as long as needed to provide you Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may maintain some or all of this information in our archives even after it has been removed from the site.
10. Information for California Residents
We do not, and will not, sell your information to third parties.
California law allows California residents to submit a verifiable request for us to provide them with certain information including: i) specific pieces and categories of personal information that we have collected about them; ii) the categories of sources for that information; iii) the business or commercial purposes for collecting their information; and iv) the categories of third parties with which their information is shared.
California residents also have the right to submit a request for deletion of their information under certain circumstances. This is not an absolute right, and we may decline to delete information when retention is allowed by law, for example, when we have an on-going business relationship with the person, we have a continued need to use the information, or we need to retain the information in order to comply with a legal obligation.
If you exercise your rights under the California Consumer Privacy Act of 2018, we will not provide discriminatory treatment to you.
If you would like to submit a request about your data, or obtain additional information, you may do so by emailing firstname.lastname@example.org or by calling our toll free number at 1-888-704-7214.
After you submit the request, you will be asked to verify your email address and you may also be asked to provide additional information in order to verify your identity. We will attempt to verify your identity by asking for information that matches the information that we have previously collected about you. Where this is not possible, we may request that you submit additional documentation for verification. Please note that, in accordance with California law, we will not be able to satisfy your request until we have verified your identity.
You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request, you must provide us with your written permission for the agent to make the request on your behalf, or provide us with a signed power of attorney. We will also need to verify valid government issued identification for both you and the agent.
11. Notice to Non U.S. Users
How to Contact Us
The California Legal Scriveners Privacy Team